Last Updated: January 2025
1. Introduction
Welcome to MalibuPros.com (“the Directory,” “we,” “us,” or “our”). By accessing or using MalibuPros.com, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the service.
2. Definitions
- “Service Providers” refers to professionals, companies, or individuals listed in the directory
- “Users” refers to individuals accessing or using the directory
- “Directory” refers to MalibuPros.com and its services
- “Content” refers to all information, text, listings, and materials on the website
3. Directory Services
3.1 Service Description
MalibuPros.com is an online directory connecting users with local service providers in Malibu and surrounding areas. We provide listing and search services but are not directly involved in transactions between users and service providers.
3.2 Role of the Directory
- We verify basic information but do not guarantee service quality
- We facilitate connections but do not provide the actual services
- We are not responsible for service provider performance
- We do not endorse specific service providers
4. User Responsibilities
4.1 Account Creation
- Provide accurate, current information
- Maintain confidentiality of account credentials
- Notify us of unauthorized access
- One account per user
4.2 User Conduct
Users agree not to:
- Misrepresent identity or information
- Violate applicable laws or regulations
- Harass or harm other users
- Manipulate listings or reviews
- Share false or misleading information
5. Service Provider Terms
5.1 Listing Requirements
- Maintain current licensing and insurance
- Provide accurate service information
- Update availability and contact details
- Respond to user inquiries promptly
5.2 Provider Responsibilities
- Maintain professional standards
- Honor quoted prices and services
- Comply with local regulations
- Maintain required licenses and permits
6. Reviews and Ratings
6.1 Review Guidelines
- Based on actual service experiences
- Factual and honest feedback
- No harassment or personal attacks
- No promotional content
6.2 Review Moderation
- We reserve the right to remove inappropriate reviews
- We may investigate disputed reviews
- We do not guarantee review accuracy
7. Payments and Fees
7.1 Directory Fees
- Listing fees (if applicable)
- Premium placement fees
- Advertisement fees
- Processing fees
7.2 Refund Policy
- Clearly defined refund conditions
- Processing timeframes
- Non-refundable services
8. Privacy and Data
8.1 Data Collection
- Types of data collected
- Usage of collected data
- Data protection measures
- Third-party sharing policies
8.2 User Privacy
- Privacy protection measures
- Data access rights
- Information sharing protocols
9. Intellectual Property
9.1 Ownership
- Website content ownership
- User-generated content rights
- Licensed material usage
9.2 Restrictions
- No unauthorized use of content
- No copying or redistribution
- Trademark protection
10. Liability Limitations
10.1 Directory Liability
- Not responsible for service quality
- No guarantee of service availability
- No liability for provider actions
- Force majeure conditions
10.2 Dispute Resolution
- User-provider dispute processes
- Mediation procedures
- Legal jurisdiction
11. Termination
11.1 Account Termination
- Termination conditions
- Notice requirements
- Effect on existing obligations
11.2 Service Discontinuation
- Right to modify or discontinue services
- Notice of changes
- Effect on users and providers
12. Changes to Terms
- Right to modify terms
- Notification of changes
- Continued use constitutes acceptance
13. Contact Information
For questions about these Terms and Conditions, you can contact us
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States.
By using MalibuPros.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.