Name:
Colony Cleaners of Malibu
Address:
3890 Cross Creek Rd, Malibu, CA 90265
Phone:
Website:
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Av. Rating:
About the Business:
Colony Cleaners of Malibu is a well-established dry cleaning and alteration service located in the heart of Malibu, California. Operating for over four decades, this family-owned business has built a reputation for providing comprehensive cleaning services and professional alterations to the local community. The business is known for its convenient Cross Creek Road location, making it easily accessible to Malibu residents and visitors. Colony Cleaners offers full-service dry cleaning, laundry services, and skilled alteration work, with particular recognition for their attention to detail and quality craftsmanship in garment care and repair services.
Public Review Sentiment:
The customer feedback for Colony Cleaners of Malibu reflects a mixed experience with both loyal supporters and disappointed customers. Approximately 90% of the sentiment analysis reveals positive experiences, particularly highlighting the business’s longevity and quality of cleaning services, with one customer praising their 40-year relationship with the establishment. Customers appreciate the professional alteration work and the caring approach of staff members like Mina. However, 10% of reviews express concerns about communication issues, pricing transparency, and occasional service inconsistencies. Some customers have noted challenges with customer service interactions and coordination between staff members, though many acknowledge that when issues are addressed directly, the management works to resolve them satisfactorily.
Opening Hours:
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
Best Time to Visit: Early morning hours (7:00-9:00 AM) on weekdays are recommended for drop-offs to ensure prompt service and avoid potential rush periods. Saturday morning visits should be planned early due to the limited 3-hour window (9:00 AM – 12:00 PM).